Support
Service Information
We are committed to delivering fast and accurate customer support.
Customer Support Center
+82-70-7758-7800
Business Hours
09:00 AM ~ 06:00 PM (KR Time)
Lunch Break
11:30 AM – 12:30 PM
Closed on weekends and public holidays.
TEConnect Service — Available Nationwide
Our service is accessible anywhere across the country.
For faster assistance, please contact us by phone.
Call Us +82-70-7758-7800
Information Required for Service Requests
Please confirm the product model name and serial number before submitting a service inquiry. You can locate this information in the following areas:
Interactive Displays / Digital Signage / LED Displays – On the label attached to the side frame or the back of the product
UC Video Conferencing Devices – On the label attached to the product box or the back of the device
On-Site Service Fee Information
Within the Seoul Metropolitan Area – KRW 220,000
Outside the Seoul Metropolitan Area – KRW 330,000
(Remote and island regions subject to separate consultation)
* On-site service fees may vary. For detailed information, please contact our customer support center.
Product Warranty Period
We provide a one-year limited warranty from the date of purchase.
The warranty period is determined based on the purchase date indicated on the product warranty certificate or proof of purchase receipt.
